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11 Messages

 • 

190 Points

Tuesday, November 8th, 2022 10:31 PM

Can't Send Out Emails

HELP!  Very few outgoing emails are going through since Friday of last week.

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Brand User

7.1K Messages

 • 

112.2K Points

3 months ago

Hello, 

Are you getting any kind of bounceback messages on the emails that aren't going through?

11 Messages

 • 

190 Points

@elyzabethv​ 

Yes,

This message was created automatically by mail delivery software.

A message that you sent has not yet been delivered to one or more of its recipients after more than 8 hours on the queue on bosmailout07.eigbox.net.

 

The message identifier is:     1osX29-0003Ym-IH

The date of the message is:    Tue, 08 Nov 2022 15:25:28 -0700

The subject of the message is: Test 2

 

The address to which the message has not yet been delivered is:

 

  meljo20@hotmail.com

    host hotmail-com.olc.protection.outlook.com [104.47.1.33]

    Delay reason: SMTP error from remote mail server after pipelined end of data:

    451 4.7.650 The mail server [66.96.185.7] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S775) [VE1EUR01FT013.eop-EUR01.prod.protection.outlook.com]

 

No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you.

Brand User

7.1K Messages

 • 

112.2K Points

Hello, 

 

We did have some issues with spamming on our servers, which most likely caused this issue, but the message should deliver eventually. Are you continually getting this message or have other emails gone through?

11 Messages

 • 

190 Points

@elyzabethv​  They SEEM to be going through now, this CAN'T happen, we are trying to run an actual business.  It CAN'T take almost a week to sort it out, that's unacceptable.  Some emails took 5 days to go through.

11 Messages

 • 

190 Points

@elyzabethv​  this is happening AGAIN!  Please fix ASAP or we will be forced to find a new provider.

Brand User

7.1K Messages

 • 

112.2K Points

Hello, 

I'm so sorry for the trouble with this. We have experienced an increased number of users sending spam lately. We're trying to fix these issues as quickly as we can, and I'll make sure this is reported.

11 Messages

 • 

190 Points

3 months ago

Yes,

This message was created automatically by mail delivery software.

A message that you sent has not yet been delivered to one or more of its recipients after more than 8 hours on the queue on bosmailout07.eigbox.net.

 

The message identifier is:     1osX29-0003Ym-IH

The date of the message is:    Tue, 08 Nov 2022 15:25:28 -0700

The subject of the message is: Test 2

 

The address to which the message has not yet been delivered is:

 

  meljo20@hotmail.com

    host hotmail-com.olc.protection.outlook.com [104.47.1.33]

    Delay reason: SMTP error from remote mail server after pipelined end of data:

    451 4.7.650 The mail server [66.96.185.7] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://postmaster.live.com (S775) [VE1EUR01FT013.eop-EUR01.prod.protection.outlook.com]

 

No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you.

11 Messages

 • 

190 Points

3 months ago

Is someone actually working on this problem?  Who do we contact?  Trying to run a business!  EMAIL needs to be working ASAP!