Can send emails, but no incoming

My email account info@FortMyersShores.org allows me to send out emails, but I am not receiving any incoming. My folders have been grayed out. I have had this account for many years and have not changed domain registrars or anything like that. The only changes made were by Homestead. Please help me figure out why we no longer receive incoming emails and why my folders are grayed out but still accessible.