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4 Messages

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100 Points

Thu, Sep 30, 2021 4:16 AM

Domain Redirection Issue

My domain is being directed to the template site and not the site I designed.

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Brand User

2.8K Messages

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71.8K Points

2 m ago

Hello, 

The site that is in the builder is the same site that I see when I visit the website. What are you seeing in the builder?

4 Messages

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100 Points

2 m ago

I see the sample site that is in the builder when I got to the URL https://www.destinyhomehcinc.com/

However the personal URL www.destinyhomehcinc.com should be being directed here https://ddestinyhomehcinc.homesteadcloud.com/ and not to the sample template site that is in the builder.

Brand User

2.8K Messages

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71.8K Points

Hi there, 

I can definitely take a look. Can you confirm that no one is in the builder?

4 Messages

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100 Points

My site is still not publishing. I confirm no oneis in the builder.

(edited)

Brand User

187 Messages

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21.7K Points

I can see that the website is loading at destinyhomehcinc.com. Can you check from your end?

4 Messages

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100 Points

As stated originally the URL is loaded the template site not the site I designed and directed my URL too please refer back to my original post.

Brand User

2.8K Messages

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71.8K Points

Ok, thank you. We're going to have to create a ticket for this issue. This may take up to a week to resolve. I will reach back out to you when I see that it has been fixed.