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Thu, Apr 2, 2020 10:52 PM

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CNAME error

Hey Michelle, I have another question. My husband is trying to setup a CNAME
k1._domainkey.glendakharrison.com with value dkim.mcsv.net.

i believe the paragraph below explains the problem.

DKIM requires underscores in the CNAME file. However, in the past, DNS didn't allow for underscores and some registrars still do not allow them to appear in the CNAME file. If you receive this type of error when you set up DKIM, the issue is on the registrar's side. We recommend either of these three options: contact your registrar for assistance, set up a secondary custom domain with a registrar that allows underscores, or switch DNS providers.

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