morwen's profile

3 Messages

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150 Points

Fri, Jul 29, 2022 9:58 PM

What is hstrial and why are my changes going there instead of my website?

I try to edit my website.  The correct domain name is listed in the upper right.  I make the changes and say "publish" and it says it has published to "hstrial" instead.  If I use the dropdown box under my domain name and look at the files, they are all files from "hstrial."  What is hstrial and how do I get the changes published to my actual website?

Brand User

6K Messages

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102K Points

2分前

Hello, 

hstrial is the site name, which only matters in the builder. Customers will not see the hstrial name. 

3 Messages

 • 

150 Points

2分前

Thanks.  I finally called customer support and got this straightened out.  It was a matter of which sites the domains were associated with.  I was making changes in the wrong domain name.