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11 Messages


396 Points

Sat, Mar 15, 2014 7:32 PM


Unable to download product option text or files submitted by customers in their orders

Dear Sir: We created file upload and text upload options for our products. Orders are coming in with links for these options. Nothing happens when we click on the links. The options allow up to 512 kb and worked only ONE time. Please contact me so you can access our orders and see if you can make them work. The links we are getting are located next to the product being ordered. The ONE link that worked was located in the block where the payment processor information is located. Please advice as soon as possible. Thank you!

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