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1 Message

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70 Points

Fri, Jun 17, 2022 9:16 PM

Strange Email

I received an email from: 

Homestead Technologies <billing@hs-support.homestead-inc.com>

Stating that my CC on file was not working and they'd have to suspend my account. I checked my account and everything seems to be good.  Has HOMESTEAD be hacked?

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Brand User

6K Messages

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102.3K Points

4 m ago

Hello, 

We haven't been hacked, but we are experiencing an issue with our billing system where it is sending out these notices to customers that shouldn't get them. Please disregard it. 

2 Messages

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70 Points

@elyzabethv​ Hi! Who would be a good contact to discuss domain issues? I haven't used my website in a long time but want to keep the domain names (they are directing to a different site now) Thanks in advance for your help here!

Brand User

6K Messages

 • 

102.3K Points

Hello, 

Please call 1-800-710-1998

2 Messages

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70 Points

4 m ago

Same - Thanks for posting this!!!

2 Messages

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130 Points

4 m ago

I got the same E-mail . And went and checked and nothing has changed but did notice they have not taken payment.

Brand User

6K Messages

 • 

102.3K Points

Hello, 

The payment successfully processed on 6/18