Sat, Oct 16, 2021 4:19 PM
Please advise why there is no customer service and server is not working
1 m ago
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2 m ago
I'm an hour late (so the Updated an hour ago message indicates)...seems to be back up on my end...can get to the site, and to the websitebuilder.
My site works but the store link is gone
SORRY!!! I missed the part about the store link! :( I'm a complete novice in that area, actually LESS than a novice!
Hello, I see that this issue was caused when you took the steps to secure this site. Unfortunately, we do have a warning at the top of the article with the instructions to secure Sitebuilder Plus sites that says:"If you have a Simplestore using Sitebuilder Plus, DO NOT PROCEED WITH THIS PROCEDURE.For more information please read this topic:https://community.homestead.com/homestead/topics/cloudflare-common-cloudflare-issues"The builder you are using is an older builder and the store is not compatible with an SSL. I would recommend you start to rebuild your site on the newer builder, WebsiteBuilder, so you can have your store and secure your site.