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19 Messages

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828 Points

Mon, Sep 30, 2013 11:39 PM

Closed

Poor Communication on FIX. SPAM - MISSING EMAILS - EMAIL Not getting to customers. POOR CUSTOMER CARE on HOMESTEADS Part.

This email and spam issue is horrible. Customers are NOT getting emails and wondering why I am ignoring them. Homestead is failing terribly in communicating what is going on, how they are fixing it and WHEN they might be close to fixing it. Homestead needs to act like they care about what is happening to their customers. POSTING DAILY more than once what is going on. I could NEVER recommend a company like this. YOU NEED TO COMMUNICATE !!!!!!!!

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