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170 Points

Wed, Jan 15, 2014 2:25 AM

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Outlook error after downloading OXM connector - can't get into outlook

I downloaded the Outlook connector from the new email platform, as using the exchange setup seemed good. But not, I can't get into outlook at all! When I open outlook, a pop-up box opens asking me for:

USM URL:
User:
Password:

and conflict resolution information.

The USM URL is filled in with:

https://emailmg.homestead.com/usm-json

I enter my email address and password and then get this error:

Client "USM-JSON" is not activated....

HELP - I need back into outlook!

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