@elyzabethv It doesn't help if they aren't open hours that people can call them. we shouldn't have to call. it gives all of the options to close it online but then you get a message after going through all these questions to call someone so what is the point of even having any of that if you won't let us close it online.
If you go through the options to close it online, you can choose "Opt Out auto renewal" which will close your account at the end of the billing cycle and you will not be billed again. It is only to close it immediately that you need to call. Our hours of support is Monday-Friday 6:00 AM-5:00PM MST
elyzabethv
5.2K Messages
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94.7K Points
2 m ago
Hello,
Please call 1-800-710-1998 and an agent will be able to assist you in closing your account.
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ufofinder20017931
6 Messages
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310 Points
2 m ago
thank you very much, I am retiring. Taking off to parts unknow
me and my dog
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