M

1 Message

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70 Points

Wed, Sep 7, 2022 4:41 AM

I am not able to choose a site design

I am trying to choose a site design and it keeps saying error page unavailable or has been moved or disabled. it is saying that for all of them. What should I do?

Brand User

6.5K Messages

 • 

106.3K Points

3 months ago

Hello, 

You're encountering this issue because you've opened this account with an email that's already been used to open an account in the past. This is causing an error in our system. You'll either need to reopen the old account or change the email on file for this account to one you've not used yet.