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392 Points

Mon, Sep 30, 2013 7:20 PM

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How about pro-rating what you are charging everyone this month???

*****STILL HAVING EMAIL ISSUES*****

I have one business who hasn't been able to send me emails for an ENTIRE WEEK.

Apologies are great, but lost time and business will not be fixed with an apology. How about you charge everyone for a pro-rated amount for the month??? You know...not charge people for the week (and apparently more) we are unable to use the service? We pay for a service. Free email comes a dime a dozen...The support is ridiculous!! Can't get through on the customer service line...can't get any real answers except "We are sorry...working on it...blah blah blah.". UNACCEPTABLE YOU STILL HAVEN'T FIXED THE PROBLEM A WEEK LATER!!!!

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