ed4931's profile

14 Messages

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504 Points

Saturday, February 18th, 2023 2:52 PM

Gmail Blocking Emails Sent due to not passing Authentication

Getting emails returned/blocked most recent @gmail.com with the message below:

   

550-5.7.26 This message does not pass authentication checks (SPF and DKIM both

550-5.7.26 do not pass). SPF check for [boboen.com] does not pass with ip:

Is there a setting needing to be adjusted for our domain @boboen.com ?

Seems to be happening more and more. Thanks Ed

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123.6K Points

3 months ago

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

14 Messages

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504 Points

@elyzabethv​ 

Thank you will try and let you know of any further issues. Enjoy the day.

3 Messages

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150 Points

@elyzabethv​ Can you tell me what the TXT record needs to be updated to?  I have the same issue when trying to send email to gmail accounts from @balancingthebooks.com.  Thx  Kathy

Brand User

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Hello, 

It looks like this record has already been updated. Can you give me a copy of the bounceback you're getting?

1 Message

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60 Points

3 months ago

I am having the same issue with my domain @oakparkopenspace.org

Please update my account according to what Gmail needs. Google is saying authentication is required, and seems to be part of a multi-step process. - Thank you

Here is an excerpt fro Gmail help:

Set up email authentication for your domain (required)

We recommend you always set up email authentication for your domain. Authenticated messages:

  • Help protect recipients from malicious messages, such as spoofing and phishing messages.
  • Are less likely to be rejected or marked as spam by Gmail.

Set up email authentication for each of your sending domains at your domain provider. Follow the domain provider's instructions for setting up authentication. To get detailed information about authentication and how it protects your organization's email, visit Prevent spam, spoofing & phishing with Gmail authentication.

Important: Starting November 2022, new senders who send email to personal Gmail accounts must set up either SPF or DKIM. Google performs random checks on new sender messages to personal Gmail accounts to verify they’re authenticated. Messages without at least one of these authentication methods will be rejected or marked as spam. This requirement doesn’t apply to you if you’re an existing sender. However, we recommend you always set up SPF and DKIM to protect your organization’s email and to support future authentication requirements.

SPF

SPF prevents spammers from sending unauthorized messages that appear to be from your domain. Set up SPF by publishing an SPF record at your domain. The SPF record for your domain should reference all email senders for your domain. If third-party senders aren't included in your SPF record, messages from these senders are more likely to be marked as spam. Learn how to set up your SPF record to authorize all email senders for your domain.

DKIM

Receiving servers use DKIM to verify that the domain owner actually sent the message. Turn on DKIM for the domain that sends your email. 

Important: Sending to personal Gmail accounts requires a DKIM key of 1024 bits or longer.

ARC

ARC checks the previous authentication status of forwarded messages. If a forwarded message passes SPF or DKIM authentication, but ARC shows it previously failed authentication, Gmail treats the message as unauthenticated.

Brand User

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123.6K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

6 Messages

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324 Points

3 months ago

Same problem here. @cigardendetroit.com

Brand User

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123.6K Points

Hello, 

Can you go ahead and try once more? I have updated the TXT SPF record for your domain which should allow it to begin working properly.

1 Message

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60 Points

3 months ago

I am having the same problem- Gmail is kicking back my business emails.  How does a non-IT person get this fixed?  All I can figure out is one or two setting need to be changed, but it's way beyond my capabilities.  domain is @diggingdogs.biz

(edited)

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123.6K Points

Hello, 

Are you able to call in? An agent would be able to assist you in what to edit on Cloudflare: 1-800-710-1998

2 Messages

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70 Points

3 months ago

I'm getting the same error when sending from @affinityphotodenver.com. Please fix ASAP, as my clients think I'm not responding.

Brand User

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123.6K Points

Hello, 

The first thing to check is the DNS, but since your nameservers are pointing to Rackspace, I cannot check it for you. Please log into that account and make sure your email DNS matches what's in this article exactly:

‎DNS Records for Homestead Email | Homestead Community