EMAIL STILL ISN'T WORKING... is it really that hard to get reliable email service with Homestead??

My email quit on the 21st. I have received no email using the OX Open Exchange Server. What is wrong? I can't call homestead. Only learned of this on Sat AM. This has been a torment and these continual email issues have me considering canceling. How much business have I lost because of this? What is worse I had just done a large group email broadcast and usually get response. NOTHING. This stinks.