christine0802's profile

111 Messages

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3.9K Points

Thu, Aug 4, 2022 5:58 PM

Email full

I have deleted emails, yet the quota still shows full.  Can someone reset it please.  christine@secure-lane.com.  TY

Brand User

6K Messages

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102.1K Points

Il y a 2 m

Hi there, 

Are you deleting these out of Roundcube directly? I'm still showing that you're at 80% capacity. Most of this is coming from your Sent folder. 

111 Messages

 • 

3.9K Points

@elyzabethv​ I deleted a ton of emails from the inbox and no change.  This happened last time too, and someone there did something to update it and then the % went down.  Today the % started at the 81% and it is still 81% after deleting 1000's from the in box. 

Brand User

6K Messages

 • 

102.1K Points

Ok, I'll get a ticket submitted for someone to check that. Thank you for letting me know.