lyn5610's profile

4 Messages

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212 Points

Sun, Sep 11, 2022 9:41 AM

Double charge on monthly acc Why?

Hi, I have just checked my bank statement only to find that I have been charged twice for the September 2022 monthly fees.  Why??  Please refund one payment.  Many Thanks.

Brand User

6.5K Messages

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106.3K Points

3 months ago

Hello, 

On our end, I'm only seeing one charge. I would recommend you either contact your bank to make sure that both charges showing are valid or contact compliance@homesteadsupport.com to have them look into this matter further. They will need to see a screenshot of the 2 charges on your billing statement or bank account. 

4 Messages

 • 

212 Points

3 months ago

Thank you