B

1 Message

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70 Points

Sat, Jul 31, 2021 7:02 PM

domains

I want to change my domain but every time I click DOMAINS it takes me to my account page.

Also my account shows an outstanding balance. I have entered a new credit card # for payment earlier today.

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Responses

Brand User

1.7K Messages

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61.5K Points

2 m ago

Hello, 

Yes, the domains tab isn't available when an account is overdue, and our billing system runs once per night for all accounts. I can see that the payment did go through, so you should be able to access the Domains tab now. Let me know if you need assistance with anything.