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302 Points

Thu, Jan 16, 2014 8:43 PM

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can you tell me why the abandoned cart feature that Big Commerce offers is not available to homestead users?

I was under the assumption that when storefront users transitioned to Big Commerce we would have access to all of the features. I received an email that offered a feature called "Abandoned Cart Saver", only to find out that that feature is not available to Homestead users. What's with that? Are there other features going to be withheld, or is it that I was approached by someone other than Homestead?

On the community site, I would also like it if BC users could have a search feature for strictly BC issues. I get tired of sifting thru 300 topics only to find down in the thread somewhere that this issue does not apply to the platform I'm on. Should I just use the BC help aids?

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