WHAT HAPPENED TO THE AMERICAN TEAM ?
Its difficult trying to explain cultural and nuanced issues about business to folks in the Philippines. I have lots of asian friends but honestly this decision was foolish on Homesteads part. As a result I am seriously thinking of taking my website business elsewhere. Piss poor customer care for LONG TIME CUSTOMERS ....15 years only to be sent overseas to people who dont understand the nuances of what western/American customers might want or need.