D

1 Message

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70 Points

Wed, Nov 24, 2021 8:24 PM

Unable to find contact info for billing issue

I needed to update my debit card info.  Due to a glitch in my bank (VERY rural, small bank) I am having problems getting the money from my main bank into this bank to make this payment. It says 3 to 5 days to "fix" this issue.  I want to inform someone at Homestead that while I have updated my info, it will be a couple days till the payment can go through.
It seems really strange to me that a business like this has no way to contact them directly?????

Brand User

2.8K Messages

 • 

71.8K Points

8 d ago

Hi there. 

Thank you for letting us know. The account will be in the past due status and will attempt to rebill every week for about a month.