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J

Wed, Jan 13, 2021 6:14 PM

Close account

Hello,

I want to cancel my account, but the 'cancel all services' link leads to a message telling me to call a 1800 number. I'm outside the US so can't use the 1800 number (not a very global business to have a number only relevant in one country!) I thought I had cancelled the auto renewal but the summary is still showing renewal next month. Can someone tell me how to cancel the account please?

Thanks

James 

Responses

Brand User

3.9K Messages

 • 

70.6K Points

7 days ago

Hello,

I can assist in closing the account. This will disable access to the site, domain, and any email addresses on the account. Would you like me to close the account today?

3 Messages

 • 

90 Points

Hello,

Yes, I'd like the account closed please.

Thanks for your help.

James

Brand User

3.9K Messages

 • 

70.6K Points

You're welcome. I have closed the account and you will receive a confirmation email at the address on file. There will be no more charges to this account. 

3 Messages

 • 

90 Points

Thanks for your very speedy assistance.

James

Brand User

3.9K Messages

 • 

70.6K Points

No problem, have a great weekend.