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Wed, Dec 2, 2020 3:53 PM

Cancellation

If I've cancelled the account on the website, will it end on the renewal date?

Responses

Brand User

748 Messages

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51.5K Points

2 months ago

Hello, 

If you opt-out of renewal, yes, it will close out the account before it bills again; however, I don't see that this is done on the account. Is it supposed to be set to close before the next bill date?